The
Problem - Isolated Information
Many
organizations have one or more legacy systems, which they
depend on to operate smoothly. Legacy applications form
the core of larger companies' business processes. These
applications in turn rely on mission-critical mainframe-based
data. Legacy in this context means not that the systems
are old but that they have not been designed with integration
to other systems or remote users in mind. The sharing
of information on such systems or between different isolated
systems may involve exporting data or the re-keying of
data.
Enabled
by advances in information technology, companies are
seeking competitive advantage by providing a higher
degree of service, more direct access, and new forms
of product distribution. They are creating initiatives
such as:
- Building
call centers where service representatives have access
to the full range of customer data
- Enabling
customer self-service by providing Web access to comprehensive
customer data
- Streamlining
the management of complex supply chains and distribution
networks, and
- Enabling
customers to place orders or perform other business
over the Internet
These
new services, of course, must provide familiar, modern
interfaces to the user, whether Web browser or client/server
GUI. It also stands to reason that these new interfaces
will eventually become old and need to be changed again.
But to be meaningful, they also require access to legacy
data, which presents many challenges.
With
our proven eBusiness experience, our multivendor and
multi-technology expertise, Ink2Web Technologies is
uniquely positioned to help you cope with this unprecedented
complexity. Count on Ink2Web Technologies' extensive
network of service professionals to architect, deliver,
and manage the seamless and tight technical interoperability
of components for creating the innovative enterprise-level
solutions for your business.
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